Guests Reviews

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Guests Reviews

Curious about what our guests say about Dear Hotel Madrid?

Discover their experiences on our services, room comfort, facilities, hospitality of our staff and our prime location.
Share your experiences to help us enhance our services day by day. Your feedback is valuable and motivates us to strive for excellence continuously.

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Madrid’s Conde Duque Neighborhood Is Where You Want to Hang Out

A five-minute walk from the heart of Conde Duque, this two-year-old boutique hotel overlooking Plaza de España strikes an ideal balance between minimalism and luxury.

CN Traveler
Sep 17
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Where to stay in Madrid: hotels by district

A neighbourhood guide to the best areas to stay in Madrid, as chosen by our resident expert, including the best hotels on Gran Vía and Paseo del Prado, and in neighbourhoods including Chueca, Salamanca and the Barrio de las Letras.

The Telegraph
Mar 19
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The Best Rooftop Pool In Madrid

If you are looking for a hotel pool with a view in Madrid then the Dear Hotel is the place to stay at. Residents of the hotel have access to the roof top pool and bar which offers panoramic views out across the city and up the Gran Via.

The Luxury Editor
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Casual vs. Sofisticado

El mes que se estrena el verano regresan los días infinitos, las noches eternas y las cenas inolvidables.
Dear Hotel te invita a refrescarte en su Sky Pool, célebre por sus vistas sobre Madrid.

Glamour España
May 18
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Colorear las tardes con los smoothies de Nice to Meet You

En la planta 14 de Dear Hotel (Gran Vía, 80, Madrid), la interiorista Sandra Tarruella ha alumbrado  Meet You Restaurant & Lounge, un espacio (con terraza) desde donde admirar la capital y brindar con smoothies de colores.

Vogue
Jul 18
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Vistas de 360º sobre Plaza de España

Llega el verano y los hoteles de la capital compiten por tener la mejor azotea con piscina para el afterwork. La de este hotel boutique, Dear Hotel, exclusiva para huéspedes, tiene buenas cartas: no será la más grande, pero sus vistas de 360º sobre Plaza de España, la Casa de Campo y la sierra son un póker de ases infalible.

Traveler
Ago 18

Dear Hotel, una ventana al cielo de madrid

Detrás del agradable interiorismo de Dear Hotel está catalana Sandra Tarruella. Acierto seguro. Ella ha sido la responsable de dar forma, luz y color a un lujoso establecimiento que se ubica en un emblemático edificio neoclásico de la Gran Vía madrileña, cerca de la plaza España. 

Revista Interiores
Mar 19

Where to stay in Madrid: hotels by district

A neighbourhood guide to the best areas to stay in Madrid, as chosen by our resident expert, including the best hotels on Gran Vía and Paseo del Prado, and in neighbourhoods including Chueca, Salamanca and the Barrio de las Letras.

The Telegraph
Mar 2019

Excelente hotel

Súper bien ubicado en el centro de Madrid, la atención es A++ (gracias Ana y Gema!) y las habitaciones son grandes y limpias. Los empleados en la recepción siempre están listos para ayudarte incluso si el hotel está a máxima capacidad. La próxima vez que vaya a Madrid no dudaré en volver a este hotel.

542yolandac
Jun 19

Descubre cinco hoteles con encanto para disfrutar de Madrid

En el corazón de Chueca y alojado en un antiguo palacete del siglo XIX, este hotel diseñado por el reconocido interiorista Lázaro Rosa Violán cuenta con varios premios internacionales como el de Mejor Hotel Boutique del Mundo en la Categoría de Diseño.

Esdiario
Mar 19

8 hoteles bonitos y poco conocidos en Madrid

Dear Hotel es como esa excepción que confirma la regla de que no hay que fiarse de las apariencias sencillas: hotel de lujo, muy cosmpolita, con el sello del estudio de interiorismo de Sandra Tarruella.

Time Out
Nov 17

Sehr gutes Hotel 

Gutes Hotel Top Lage an der gran via,die meisten Sehenswürdigkeiten sehr gut zu fuss erreichbar. Top Frontdeskservice, alles wird für einem erledigt. Besonders VANESSA liest einem jeden Wunsch von den Augen ab! Dieses Hotel ist sehr zu empfehlen Premier Room buchen!

CharlyH_13
Abr 19

Birthday celebration

The hotel was fabulous. Clean rooms, very friendly staff, who worked very hard in making our stay enjoyable. We had breakfast in the restaurant every morning and it was delicious!! I highly recommend this hotel..

Dream317765
Jun 19

Évasion en images : les plus belles piscines du monde

A Madrid au Dear Hotel, il est possible de visiter la ville d’un coup d’oeil tout en restant bien au frais dans la piscine du rooftop.

Maria Clarie
Jul 19

Sorprese positive, da mattina a sera

Colpisce la gentilezza del personale, disponibile a offrire soluzioni per cena, spettacoli o altro (grazie Gema!). Hotel molto pulito, moderno, stanze ariose (consiglio camera piani alti con vista), doccia enorme, colazione top. Il ristorante è molto buono, Guille e Andres cortesi e attenti alle nostre esigenze, consiglio per cena.

eliches
May 19

Great place!! 

We love Dear Hotel! The service is incredible! The food is outstanding! The rooms are amazing and the decor is tasteful in its simplicity! The location is super convenient!

Kidsxtwo
Jul 19

Apostar por el silencio

Diseñado por Tarruella Trenchs Studio, quizá lo mas popular del Dear Hotel Madrid (Gran Via, 80) sea Nice To Meet You Madrid, el restaurante que alberga en su ático. Sin embargo, sus habitaciones, de decoración nórdica y minimalista, pueden presumir de aislar todo el bullicio exterior de la arteria madrileña de los musicales.

Vogue España
Nov 18
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Un super séjour au Dear Hôtel Madrid 

Nous avons séjourné dans l’hôtel 4 étoiles Dear Hotel Madrid pour un (long) city-trip. La situation de l’hôtel est parfaite, située sur l’avenue principale de Madrid, la Gran Via avec un arrêt de métro à la sortie de l’hôtel. La chambre était assez spacieuse et bien équipée.

julieng
Jul 19

Weekend break with Girlfriends 

Booked via Expedia. hotel is ideally situated very close to tourist area & centrally located. The hotel is spotlessly clean, with all the facilities you could ask for. Overall rating 10/10 would use again & recommend would like to say an extra special note to FRAN from reception who was very helpful at all times & especially at 4am with airport transfers.

audlemflowershop
Jun 19

Refrescante

Probar la nueva carta de ‘smoothies’ del Nice to Meet You Restaurant & Lounge, en la planta 14 del Dear Hotel (Gran Vía, 80). Se trata de cinco propuestas de lo más apetitosas elaboradas con ingredientes frescos y naturales, recién exprimidos, inspiradas en los colores que toma el cielo según la hora del día.

Elle
Jul 18

Guía para triunfar como un cabeza de cartel en Madrid

Dear Hotel, a solo unos pasos de Plaza de España y con vistas a la cara sur y occidental de la urbe real. La recena la pondría el catering de Nice to meet you, la terraza-restaurante del hotel que cuenta con los mejores sweets happy endings de toda Gran Vía.

Traveler
Jul 18

Excellent hotel! 

Very good service. Gador at the reception was very welcoming and nice. My room was on the side of the Plaza de Espana but it was actually very quiet and peaceful. The roof terrace and pool are amazing.

Mariluzvn
Jun 19

Para comerte a besos

Este moderno establecimiento situado en plena Gran Vía ha preparado una noche muy especial con un menú al que han bautizado con un explícito “Nice to Kiss You”

Harpers Bazaar
Mar 18

Wonderful stay in Madrid! 

My husband and I recently spent four nights at Dear Hotel in Madrid. We received impeccable service by the lovely Beatriz at the front desk. She was extremely helpful, friendly and helped us organise activities and restaurants, a genuinely lovely person who made our trip more special. Thanks to the team at Dear Hotel for making us feel so welcome, and special thanks to Beatriz!

sjesudason
Jun 19

The best hotel ever!!!! 

The stay in dear hotel was so good! The staff was amazing especially gema!! She recommended of perfect places!! the rooms were amazing and the swimming pool was so good and it was so much fun!

tsufhorn
Jun 19

Become a Dear Club member of our customer loyalty program, and receive by email a promocode to enjoy the lowest prices available!!

DEAR CLUB BENEFITS

Profit from discounts, room upgrades or free services in your next visit or your family’s and friend’s by registering as Dear Club.

- You will always get the best price and service booking through our website.
- Reservation is done at a safe system for your data.
- Please review the cancellation policy of the rate you select when you book your stay so that you are aware of the conditions.
- If you wish to cancel your reservation, you can do it at the confirmation email that you will receive.
- For changes or any questions please contact our reservation department front@dearhotel.es.
- Credit card will only be used to guarantee your reservation, no charge will be done when you book your room. Your room will only be charged if you select a Non refundable rate without free cancellation.

We preserve the privacy of your personal data.

I would like to join Dear Hotel’s customer loyalty program Dear Club and I accept that my data are included in a database managed by SECA sa, owner of Dear Hotel, with address at Avda Manuel García Lago 9, 39005 Santander (Spain), and use them for commercial communications according to the Organic Law 15/1999. You can contact Dear Hotel at front@dearhotel.es for any request about your data, rights of access, rectification, cancellation and opposition.

DATA PROTECTION INFORMATION – The personal data provided with the reservation will be included in files controlledy by the establishment, in order to attend the reservation, to verify the credit card data, pre-authorize the payment, guarantee the reservation by the corresponding credit card charge, pay the stay according the reservation and cancelation policies, or pay the expenses derived from the stay (unles other means of payment are provided). Data is requested in order to carry out the reservation and service contracts. Data will be stored as established by the banking, tax and trade legislations, at least. The rights of access, rectification, erasure, data portability, limitation and opposition, revocation of consent, can be exercised writing to SECA S.A. (DEAR HOTEL), GRAN VIA 80, 28013 MADRID. Data subjects have the right to issue a complaint with the data protection authorities.

All our services

Rooftop Pool

24/7 Front desk service

High-Speed WIFI

Panoramic Breakfast

Panoramic Restaurant

Room Service

Parking

Check IN from 3pm – Check OUT until 12pm 

Tourist Planning

Massage 

Babysitter

Personal Shopper

External Sport Facilities

Hairdressing 

Guests Reviews

Wifi

AC Individual

{je_rooms__room-tv} TV Chromecast

Soundproof

No smoking

Large Safe

Bathrobe

Premium Rosehip Oil Cosmetics

Filtered Water

Rain sensation shower

300 Threads Linen and 600g Towells 

Slippers

Oak floors

Minibar

Filled on request

Kettle

{je_rooms__room-coffee}

Bathtub

On request

Professional Hairdryer

Mirror Magnifying

Pillow Menu

Laundry Service

Extra charge

Room Service

Extra charge

Iron & Board

On request