Privacy Policy


OWNERSHIP
 
In compliance with article 10 of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce, it is stated that this page corresponds to the entity:

SECA s.a. (DEAR HOTEL). CIF: A39045075
Address: C / GRAN VIA 80, 28013 MADRID.
Tel: 914123200
Mail: reservas@dearhotel.es
Web: www.dearhotelmadrid.com
Registration of the entity: Mercantile Registry of Santander, Section: 3º, Sheet: 1760, Volume: 296, Book: 161, Folio: 125
You can contact us in any way to communicate with us.
We reserve the right to modify or adapt this Privacy Policy at any time. We recommend you to review it, and if you have registered and access your account or profile, you will be informed of the changes.

Legal information of the Booking Engine:

Company name: Automatic Netware Limited, trading as Bookassist
Company number: IE312796 Company address: 35 Fitzwilliam Place, Dublin 2, Ireland Contact phone number / Email: +353 1 676 2913 / ireland@bookassist.com
Website: www.bookassist.org

Legal information of the restaurant Nice to meet you
GV 80 RESTAURACION, S.L. CIF: B87304853
Address: C / GUZMAN EL BUENO 22, 1D, 28015, MADRID.
Tel: 638908559
Mail: reservas@nicetomeetyou.com
Web: www.nicetomeetyou.com
Registration of the entity: MADRID Mercantile Registry, Section: 8, Sheet: M-604192, Volume: 33.567, Folio: 151
 
If you are one of the following groups, consult the privacy information:
 
            + GUESTS
For what purposes we will treat your personal data?
We inform you that your data will be processed in order to manage your reservation, your stay at the hotel and guarantee the payment of the expenses derived from this stay.
Your data will be communicated to the Security Forces and Corps in compliance with the provisions of current legislation, as well as the travel agencies or operators involved.

The data will be maintained for at least 6 years in compliance with tax, commercial, consumer and book-traveler registration regulations.
What is the legitimacy for the treatment of your data?
The legal basis is your consent.
 
            + WEB OR EMAIL CONTACTS
What data do we collect through the Web?
We can treat your IP, what operating system or browser you use, and even the duration of your visit, anonymously.
If you provide us with information in the contact form, you will identify yourself in order to contact you, if necessary.
 
For what purposes we will treat your personal data?
• Answer your questions, requests or requests.
• Manage the requested service, answer your request, or process your request.
• Information by electronic means, that relate to your request.
• Commercial information or events by electronic means, as long as there is express authorization.
• Perform analysis and improvements on the Web, about our products and services. Improve our commercial strategy
What is the legitimacy for the treatment of your data?
The acceptance and consent of the interested party: In those cases where to complete an application it is necessary to fill in a form and click on the submit button, the completion of which will necessarily imply that you have been informed and have expressly granted your consent to the content of the clause annexed to said form or acceptance of the privacy policy.
All our forms have the symbol * in the required data. If you do not provide these fields, or do not check the acceptance policy checkbox of the privacy policy, the sending of the information will not be allowed. It usually has the following formula: "□ I am over 14 and I have read and accept the Privacy Policy."

+ NEWSLETTER CONTACTS
What data do we collect through the newsletter?
On the Web, you can subscribe to the Newsletter, if you provide us with an email address, to which the same will be sent.
We will only store your email in our database, and will proceed to send you emails periodically, until you request the cancellation, or stop sending emails.
You will always have the option to unsubscribe, in any communication.
With what purposes are we going to treat your personal data?
• Manage the requested service.
• Information by electronic means, that relate to your request.
• Commercial information or events by electronic means, as long as there is express authorization.
• Perform analysis and improvements in mailing, to improve our business strategy.
What is the legitimacy for the treatment of your data?
Acceptance and consent of the interested party: In those cases where you subscribe, it will be necessary to accept a checkbox and click on the submit button. This will necessarily imply that you have been informed and have expressly granted your consent to receiving the newsletter.
If you do not check the acceptance policy of the privacy policy, the sending of the information will not be allowed. It usually has the following formula: "□ I am over 14 and I have read and accept the Privacy Policy."
 
            + CLIENTS
With what purposes are we going to treat your personal data?
• Preparation of the budget and monitoring there of by means of communications between both parties.
• Information by electronic means, that relate to your request.
• Commercial information or events by electronic means, as long as there is express authorization.
• Manage the administrative, communications and logistics services performed by the Responsible.
• Billing and declaration of the appropriate taxes ..
• Carry out the corresponding transactions.
• Control and recovery management.

+ QUALITY SURVEYS
With what purposes are we going to treat your personal data?
• Assess the degree of quality in the service provided
• Improve the services offered, by virtue of compliance with the ISO

What is the legitimacy for the treatment of your data?
         The legal basis is the express consent of the respondent.

            + PROVIDERS.
With what purposes are we going to treat your personal data?
• Information by electronic means, that relate to your request.
• Commercial information or events by electronic means, as long as there is express authorization.
• Manage the administrative, communications and logistics services performed by the Responsible.
• Billing.
• Carry out the corresponding transactions.
• Billing and declaration of the appropriate taxes.
• Control and recovery management.
What is the legitimacy for the treatment of your data?
         The legal basis is the acceptance of a contractual relationship, or otherwise your consent to contact us or offer your products by any means.
 
            + PARTNERS
With what purposes are we going to treat your personal data?
• Organization of the actions necessary to achieve the aims of society
• Internal management and legal compliance of the same.
• Call for meetings.
• Carry out the corresponding transactions.
• Declaration of the appropriate taxes.

What is the legitimacy for the treatment of your data?
         The legal basis is contractual, the acceptance of a contract for the sale or purchase of shares or similar, or participation in the incorporation of the company.

            + CONTACTS SOCIAL NETWORKS
With what purposes are we going to treat your personal data?
• Answer your questions, requests or requests.
• Manage the requested service, answer your request, or process your request.
• Connect with you and create a community of followers.
What is the legitimacy for the treatment of your data?
The acceptance of a contractual relationship in the environment of the corresponding social network, and in accordance with its Privacy policies:
Facebook http://www.facebook.com/policy.php?ref=pf
         Instagram https://help.instagram.com/155833707900388
         Twitter http://twitter.com/privacy
         Linkedin http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv
         Pinterest https://about.pinterest.com/privacy-policy
         Google * http://www.google.com/intl/es/policies/privacy/
         * (Google+ and YouTube)

How long are we going to keep personal data?
We can only consult or cancel your data in a restricted way by having a specific profile. We will treat them as long as you leave us following us, being friends or giving "like", "follow" or similar buttons.
Any rectification of your data or restriction of information or publications must be made through the configuration of your profile or user in the social network itself.
 
            + PLAINTIFFS OF EMPLOYMENT
With what purposes are we going to treat your personal data?
• Organization of selection processes for hiring employees.
• Cite yourself for job interviews and evaluate your candidacy.
• If you have given us your consent, we can assign it to collaborating or related companies, with the sole purpose of helping you find a job.
• If you check the acceptance policy of the privacy policy, you give us your consent to assign your job application to the entities that make up the group of companies with the aim of including you in their personnel selection processes
Likewise, we inform you that one year after receipt of your curriculum vitae, we will proceed to its safe destruction.
What is the legitimacy for the treatment of your data?
         The legal basis is your unequivocal consent, by sending us your CV.
 
Do we include personal data of third parties?
         No, as a general rule we only treat the data provided by the owners. If you provide us with data from third parties, you must first inform and request your consent to said persons, or otherwise you will exempt us from any responsibility for the breach of this requirement.
 
And data of minors?
         We do not process data for children under 14 years of age. Therefore, refrain from providing them if you do not have that age or, where appropriate, to provide data from third parties that do not have the aforementioned age. SECA s.a.  is exempt from any responsibility for the breach of this requirement.
 
Will we make communications by electronic means?
• They will only be made to manage your request, if it is one of the means of contact you have given us.
• If we make commercial communications, they will have been previously and expressly authorized by you.
 
What security measures do we apply?
         You can rest assured: We have adopted an optimal level of protection of the Personal Data that we handle, and we have installed all the means and technical measures at our disposal according to the state of technology to avoid loss, misuse, alteration, unauthorized access and Theft of Personal Data.

To which recipients will your data be communicated?
         Your data will not be transferred to third parties, except legal obligation. Specifically, the State Agency of the Tax Administration and banks and financial entities will be informed about the collection of the service provided or product purchased as those responsible for the treatment necessary for the execution of the agreement.
         In case of purchase or payment, if you choose any application, web, platform, bank card, or any other online service, your data will be transferred to that platform or will be treated in your environment, always with maximum security.
         When we order it, the web development and maintenance company or the hosting company will have access to our website. They will have signed a contract to provide services that requires them to maintain the same level of privacy as we do.
         Any international transfer of data when using American applications, will adhere to the Privacy Shield agreement, which guarantees that American software companies comply with European data protection policies regarding privacy.
 
What rights do you have?
• To know if we are treating your data or not.
• To access your personal data.
• To request the rectification of your data if they are inaccurate.
• To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw the consent granted.
• To request the limitation of the treatment of your data, in some cases, in which case we will only keep them in accordance with current regulations.
• To carry your data, which will be provided in a structured, commonly used or mechanical reading format. If you prefer, we can send them to the new manager you designate. It is only valid in certain cases.
• To file a claim with the Spanish Data Protection Agency or competent control authority, if you believe that we have not treated you correctly.
• To revoke consent for any treatment for which you have consented, at any time.
If you modify any information, we thank you for telling us to keep them updated.

Do you want a form for the exercise of Rights?
• We have forms for the exercise of your rights, ask for them by email or if you prefer, you can use the ones elaborated by the Spanish Data Protection Agency or third parties.
• These forms must be signed electronically or accompanied by a photocopy of the DNI.
• If someone represents you, you must attach a copy of your ID, or sign it with your electronic signature.
• The forms can be presented in person, sent by letter or by mail at the address of the person responsible at the beginning of this text.
 
How long did it take to answer the Exercise of Rights?
         It depends on the right, but at most one month from your request, and two months if the subject is very complex and we notify you that we need more time.
 
Do we treat cookies?
         If we use other types of cookies that are not necessary, you can consult the cookies policy in the corresponding link from the beginning of our website.
 
How long are we going to keep your personal information?
• Personal data will be maintained while you are still connected with us.
• Once you dissociate, the personal data processed in each purpose will be maintained during the legally stipulated deadlines, including the period in which a judge or court may request them, taking into account the limitation period for legal actions.
• The data processed will be maintained as long as the aforementioned legal deadlines do not expire, if there is a legal maintenance obligation, or if the legal term does not exist, until the interested party requests their suppression or revokes the consent granted.
• We will keep all the information and communications related to your purchase or to the provision of our service, while the guarantees of the products or services last, to attend to possible claims.

USERS
 
Access and / or use of this SECA S.A. (DEAR HOTEL) attributes the condition of USER, who accepts, from said access and / or use, the General Conditions of Use listed here. The aforementioned conditions will apply regardless of the General Conditions of Contract that in their case are mandatory.
 
USE OF THE PORTAL
 
www.dearhotelmadrid.com provides access to a multitude of information, services, programs or data (hereinafter, "the contents") on the Internet belonging to SECA S.A. (DEAR HOTEL) or its licensors to which the USER may have access. The USER assumes responsibility for the use of the portal. This responsibility extends to the registration that is necessary to access certain services or contents. In this registry, the USER will be responsible for providing truthful and lawful information. As a result of this registration, the USER can be provided with a password for which he will be responsible, committing himself to make diligent and confidential use of it. The USER undertakes to make appropriate use of the contents and services that SECA S.A. (DEAR HOTEL) can offer through its website and with an enunciative but not limitative character, not to use them to (i) engage in illicit, illegal or contrary to good faith and public order activities; (ii) disseminate content or propaganda of a racist, xenophobic, pornographic-illegal nature, advocating terrorism or attacking human rights; (iii) cause damage to the physical and logical systems of SECA S.A. (DEAR HOTEL), its suppliers or third parties, introduce or disseminate in the network computer viruses or any other physical or logical systems that are likely to cause the aforementioned damage; (iv) try to access and, where appropriate, use the email accounts of other users and modify or manipulate their messages. SECA s.a. (DEAR HOTEL) reserves the right to withdraw all comments and contributions that violate respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, that attempt against youth or childhood, order or security public or that, in their judgment, are not suitable for publication. In any case, SECA S.A. (DEAR HOTEL) will not be responsible for the opinions expressed by the users through the forums, chats, or other tools of participation.
 
INTELLECTUAL AND INDUSTRIAL PROPERTY
 
SECA s.a. (DEAR HOTEL) by itself or as an assignee, is the owner of all the intellectual and industrial property rights of its website, as well as the elements contained in it (for example, images, sound, audio, video, software or texts, trademarks or logos, combinations of colors, structure and design, selection of used materials, computer programs necessary for its operation, access and use, etc.), owned by SECA SA (DEAR HOTEL) or its licensors. All rights reserved. By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Law on Intellectual Property, the reproduction, distribution and public communication, including the method of making them available, of all or part of the articles is expressly prohibited. contents of this web page, with commercial ends, in any support and by any technical means, without the authorization of SECA SA (DEAR HOTEL). The USER undertakes to respect the Intellectual and Industrial Property rights owned by SECA S.A. (DEAR HOTEL). You can visualize the elements of the portal and even print them, copy them and store them on your computer's hard drive or on any other physical medium, as long as it is solely and exclusively for your personal and private use. The USER must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the SECA S.A. (DEAR HOTEL).
 
IP ADDRESSES
 
The website's servers can automatically detect the IP address and domain name used by the user. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is registered in a server activity file duly registered that allows the subsequent processing of the data in order to obtain only statistical measurements that allow knowing the number of page impressions, the number of visits made to web services, the order of visits, the access point, etc.
 
 
EXCLUSION OF GUARANTEES AND RESPONSIBILITY
 
SECA s.a. (DEAR HOTEL) is not responsible, in any case, for damages of any kind that may cause, by way of example: errors or omissions in the content, lack of availability of the portal or transmission of viruses or malicious programs or harmful in the content, despite having adopted all the necessary technological measures to avoid it.
 
MODIFICATIONS
 
SECA s.a. (DEAR HOTEL) reserves the right to carry out without prior notice the modifications it deems appropriate in its portal, being able to change, delete or add both the contents and services provided through it and the way in which they appear presented or located in your portal.
 
LINKS
 
In the case that www.dearhotelmadrid.com links or hyperlinks were made to other Internet sites, SECA S.A. (DEAR HOTEL) will not exercise any type of control over said sites and contents. In no case SECA S.A. (DEAR HOTEL) will assume any responsibility for the contents of any link belonging to a third party website, nor will it guarantee the technical availability, quality, reliability, accuracy, amplitude, veracity, validity and constitutionality of any material or information contained in any of said hyperlinks. or other Internet sites. Likewise, the inclusion of these external connections will not imply any type of association, merger or participation with the connected entities.
 
RIGHT OF EXCLUSION
 
SECA s.a. (DEAR HOTEL) reserves the right to deny or withdraw access to the portal and / or the services offered without prior notice, on its own or by a third party, to those users who fail to comply with these General Conditions of Use.
 
GENERALITIES
 
SECA s.a. (DEAR HOTEL) pursue the breach of these conditions and any improper use of its website exercising all civil and criminal actions that may correspond by law.
 
 
MODIFICATION OF THE PRESENT CONDITIONS AND DURATION
 
SECA s.a. (DEAR HOTEL) can modify at any time the conditions determined here, being duly published as they appear here. The validity of the aforementioned conditions will be based on their exposure and will be in force until they are modified by others duly published.

SECURITY
 
The website uses information security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all with the aim of preventing unauthorized access to data. To achieve these ends, the user / client accepts that the provider obtains data for the purposes of the corresponding authentication of the access controls.
 
Any recruitment process or that involves the introduction of personal data of a high nature (health, ideology, ...) will always be transmitted through secure communication protocol (Https: //, ...), so that no third party has access to information transmitted electronically.
 
APPLICABLE LEGISLATION AND JURISDICTION
 
The relationship between SECA S.A. (DEAR HOTEL) and the USER will be governed by current Spanish regulations and any controversy will be submitted to the corresponding Courts and Tribunals.