Politica sulla privacy

In compliance with article 10 of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce, it is stated that this page corresponds to the entity:

SECA s.a. (owner of DEAR HOTEL). CIF: A39045075
Tel: +34 942282700
Mail: reservas@dearhotel.es
Web: www.dearhotelmadrid.com
Registration of the entity: Mercantile Registry of Santander, Section: 3º, Sheet: 1760, Volume: 296, Book: 161, Folio: 125
You can contact us in any way to communicate with us.
We reserve the right to modify or adapt this Privacy Policy at any time. We recommend you to review it, and if you have registered and access your account or profile, you will be informed of the changes.

Website Reservation and Purchases

* Accepted payment with debit or credit cards: VISA, MasterCard, Maestro, Union Pay and American Express, in all cases with Secure payment technology.

* Cancellation policy: in case you choose a Non Refundable rate, you can cancel your reservation but the payment will not be refunded in any case. Only Refundable rates have the possibility to be refunded in case of cancellation.

If you are one of the following groups, consult the privacy information:
            + GUESTS
For what purposes we will treat your personal data?
We inform you that your data will be processed in order to manage your reservation, your stay at the hotel and guarantee the payment of the expenses derived from this stay.
Your data will be communicated to the Security Forces and Corps in compliance with the provisions of current legislation, as well as the travel agencies or operators involved.

The data will be maintained for at least 6 years in compliance with tax, commercial, consumer and book-traveler registration regulations.
What is the legitimacy for the treatment of your data?
The legal basis is your consent.
What data do we collect through the Web?
We can treat your IP, what operating system or browser you use, and even the duration of your visit, anonymously.
If you provide us with information in the contact form, you will identify yourself in order to contact you, if necessary.
For what purposes we will treat your personal data?
• Answer your questions, requests or requests.
• Manage the requested service, answer your request, or process your request.
• Information by electronic means, that relate to your request.
• Commercial information or events by electronic means, as long as there is express authorization.
• Perform analysis and improvements on the Web, about our products and services. Improve our commercial strategy
What is the legitimacy for the treatment of your data?
The acceptance and consent of the interested party: In those cases where to complete an application it is necessary to fill in a form and click on the submit button, the completion of which will necessarily imply that you have been informed and have expressly granted your consent to the content of the clause annexed to said form or acceptance of the privacy policy.
All our forms have the symbol * in the required data. If you do not provide these fields, or do not check the acceptance policy checkbox of the privacy policy, the sending of the information will not be allowed. It usually has the following formula: "□ I am over 14 and I have read and accept the Privacy Policy."

What data do we collect through the newsletter?
On the Web, you can subscribe to the Newsletter, if you provide us with an email address, to which the same will be sent.
We will only store your email in our database,

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