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Caring for you, as much as we care for our planet.

Best Price Guaranteed
Free Bottle of Wine
Flexible Booking
Best Price Guaranteed
Free Bottle of Wine
Flexible Booking

How do we reduce and recycle waste…together!

We feel the responsibility to contribute to the Sustainable Development Goals UN.
When you spend a few days at Dear Hotel feeling at home there is an impact on the environment, so we have implemented measures to reduce packaging, minimize carbon emissions, facilitate and carefully manage the recycling process.

You will drink local filtered water with no carbon footprint

In your room, you will find 100% reusable and disinfected glass bottles filled with local, filtered, healthy and rich water, free of residues, chlorine and microplastics. They can be refilled at the filtered water fountains on each floor of the hotel. This way, we guarantee you will always be able to drink excellent water in our premises while avoiding unnecessary packaging that pollutes and generates waste and carbon footprint with its transportation.
By taking this measure, we have eliminated more than 150,000 plastic bottles each year, which could have ended up in our oceans!

We do not use single-use plastic packaging

From manufacture to distribution, there is already an impact on climate change, so we have available biodegradable cups for your beverage to go!

Your same cosmetics now in refillable containers

Remember that collection of little bottles of soaps, shampoos and lotions that you’ll still see in some hotels today? Instead, we offer you the best almond oil enriched cosmetic products in more environmentally friendly, long-lasting and refillable containers. You will look your best and feel your best knowing we have avoided producing and throwing away 400.000 small containers a year!

We support local producers and love local products

Part of the wonderful experience in the city is to enjoy Madrid’s fresh, healthy and tasty raw materials and artisan products. Your rooftop breakfast will be a testimony of that, while we contribute to the local economy and avoid unnecessary carbon footprint!

Our Dear Hotel saves energy

In 2015 we undertook a major renovation of the existing building and one of the premises was “energy saving” through thermal insulation, maximum use of natural light, LED lighting and low consumption air conditioning. Today we have a healthier, more comfortable and environmentally friendly property, where you will feel at home!

We are committed to sustainable laundry

We are committed to sustainable laundry….just like you. Washing clothes unnecessarily damages the planet, generating waste and using a lot of energy and water. That’s why we give you the option of not changing the soft 300-thread-count sheets on your bed or the soft and fluffy towels in your bathroom every day…and appreciate your contribution!

We value water

Water is a scarce natural resource on Earth and essential for life. Therefore, employing it wisely is a responsibility for all of us. We have installed a circuit that reuses water to refill the toilets, and all the faucets include systems that maintain the pleasant pressure while optimizing the amount of water… so your great shower to start or finish your day in Madrid will be perfect!

Become a Dear Club member of our customer loyalty program, and receive by email a promocode to enjoy the lowest prices available!!


Profit from discounts, room upgrades or free services in your next visit or your family’s and friend’s by registering as Dear Club.

- You will always get the best price and service booking through our website.
- Reservation is done at a safe system for your data.
- Please review the cancellation policy of the rate you select when you book your stay so that you are aware of the conditions.
- If you wish to cancel your reservation, you can do it at the confirmation email that you will receive.
- For changes or any questions please contact our reservation department
- Credit card will only be used to guarantee your reservation, no charge will be done when you book your room. Your room will only be charged if you select a Non refundable rate without free cancellation.

We preserve the privacy of your personal data.

I would like to join Dear Hotel’s customer loyalty program Dear Club and I accept that my data are included in a database managed by SECA sa, owner of Dear Hotel, with address at Avda Manuel García Lago 9, 39005 Santander (Spain), and use them for commercial communications according to the Organic Law 15/1999. You can contact Dear Hotel at for any request about your data, rights of access, rectification, cancellation and opposition.

DATA PROTECTION INFORMATION – The personal data provided with the reservation will be included in files controlledy by the establishment, in order to attend the reservation, to verify the credit card data, pre-authorize the payment, guarantee the reservation by the corresponding credit card charge, pay the stay according the reservation and cancelation policies, or pay the expenses derived from the stay (unles other means of payment are provided). Data is requested in order to carry out the reservation and service contracts. Data will be stored as established by the banking, tax and trade legislations, at least. The rights of access, rectification, erasure, data portability, limitation and opposition, revocation of consent, can be exercised writing to SECA S.A. (DEAR HOTEL), GRAN VIA 80, 28013 MADRID. Data subjects have the right to issue a complaint with the data protection authorities.

All our services

Rooftop Pool

24/7 Front desk service

High-Speed WIFI

Panoramic Breakfast

Panoramic Restaurant

Room Service


Check IN from 3pm – Check OUT until 12pm 

Tourist Planning



Personal Shopper

External Sport Facilities




AC Individual

{je_rooms__room-tv} TV Chromecast


No smoking

Large Safe


Premium Rosehip Oil Cosmetics

Filtered Water

Rain sensation shower

300 Threads Linen and 600g Towells 


Oak floors


Filled on request




On request

Professional Hairdryer

Mirror Magnifying

Pillow Menu

Laundry Service

Extra charge

Room Service

Extra charge

Iron & Board

On request